Customer Feedback

This is one of the best parts of being in the gift business - hearing from YOU! Another best part is taste testing the new products, quality control - we take it seriously! Just like our customer service.

Please feel free to contact us with your feedback.

This is what some of our lovely and happy customers have said about Rainbow Designs gifts and service! awww shucks!

"Excellent service!- Nicole (May 2017)

"Excellent product and service, again.- Helen (April 2017)

"I love them, I wish I could send to all my friends.- Katherine (March 2017)

"Will definitely order from this website in the future. Love the Coffee Hamper!- Adeline (February 2017)

"Excellent service and great gifts as usual.- Helen (October 2016)

"as always delivered promptly and a lovely arrangement- Kate (September 2016)

"Wonderful in all ways - products,service,delivery and cheerful emails- Helen (September 2016)

"Beautiful gifts and excellent service- Helen (September 2016)

"they are a business that will look after you- Narelle (September 2016)

"Great! Made them really happy :)- Nicole (July 2016)

"Excellent, best customer service, great products- Katrina (July 2016)

"excellent service very speedy and the product was of great value to the recipient- Colin (May 2016)

"Fantastic. Great products; great service."- Helen (April 2016)

"Awesome! Many thanks. Incredible service. Will definitely use Rainbow Designs again. Many thanks"- Fiona (December 2015)

"Very happy with the gift I sent thru Rainbow Designs. The recipients enjoyed the treats"- Catherine (November 2015)

"Great service and great product, as always. Recipient was extremely happy!"- SC (November 2015)

"thanks so much for such a great service, I am a first time customer and I will certainly be back! Your range, prices and communication are just fantastic!"- Kim (October 2015)

"Thanks so much for such great customer service and super fast postage! I was very impressed with the regular updates of my order. Our brother loved his gift of lollies, and they were beautifully gift wrapped!"- Lynn (September 2015)

"Rainbow Designs are 100% amazing. Always excellent in every way"- Helen (September 2015)

"The fastest delivery ever, live in the centre of Australia and usually have to wait up to two weeks. Thx."- Fiona (September 2015)

"Very happy with order. They are so easy to make orders with and the cards are hand written with care"- Jess (September 2015)

"Excellent products and service"- Helen (August 2015)

"Fantastic, thankyou!"- Jessica (August 2015)

"Very Happy - my friend loved the variety"- Gabrielle (July 2015)

"Great tasting, lovely package"- Narelle C (June 2015)

"Wonderful!"- Kate T (June 2015)

"Fantastic - such quick service!"- Kate T (May 2015)

"This is definitely one of the best companies I have used when ordering hampers online. They kept you in the loop at each step, simple purchase, great range in their products, and even funnier comments throughout the whole time. Will be using them over and over. Thank you!!"- Pat (May 2015)

"Brilliant product, service and price. It made my sisters day to receive the perfect gift... 1kg of sweets in a beatifully presented gift box. I will be using these guys again and highly recommend them to anyone who knows someone with a sweet tooth. "- Danielle (May 2015)

"What a smooth and easy transaction. This company was fantastic in their service, communication and final product. Thank you so much and will definitely be using them again... especially since they offer lolly hampers :)"- Patricia (May 2015)

"I ordered an Easter box of choccy eggs on Sunday and they were delivered Tuesday morning very nicely packaged ( they were a gift). I'll definitely be ordering from here again."- Chris (April 2015)

"Awesome choices and no hidden fees, postage is included in the prices you see "- Christie (April 2015)

"Thank you so much for the speedy delivery - it made my dad's day! Great service!"- Jeannie (April 2015)

"Hi guys, thanks for the wonderful item i received. My partner loved it..She was very"- David (April 2015)

"The family loved their eggs one of my daughter-inn laws loved the Easter egg so much she has it in her lounge says its like a Russian egg the colours are so lovely."- Nannette (April 2014)

"thankyou, my daughter received her gift, in time and intact. She sent me a photo, I loved the wrapping..and the note."- Liz (April 2015)

"Just a note to say a big thank you for your fantastic service. Apparently the Easter basket arrived today in great condition. Looks amazing & the family know the kids will love it come Easter. Your service & ongoing status updates was exceptional.. I will be using your service again & tell all my friends. Lovely to be able to share these occasions from overseas & still feel part of everything."- Lillian (April 2015)

"You guys are seriously the best!"- Emma (April 2015)

"Thanks guys! Have loved your updates and messages, and my friend is stoked with her pressie! I'll be sure to come back next time I need to deliver a box of awesome."- Kel (April 2015)

"Many thanks for you very fast delivery, my daughter and her family were delighted to receive their box of goodies."- Chris (March 2015)


"very quick service, next day delivery, totally amazed "- Melissa (March 2015)

"Arrived in good condition,speedy delivery,good purchase."- Christine (February 2015)

"Good quality. Excellent communication re delivery."- Jennifer (February 2015)

"Excellent transaction. Super fast delivery. Delicious gluten free lollies. Highly recommend"- Beverley (January 2015)

"Rainbow designs are a great business! Their service is one of kind & the products are outstanding & so yummy! Highly recommend to try the Gift box! Thank you team for your outstanding efforts & one of kind customer service! Your business is amazing!"- Zlatan (December 2014)

"Amazing service, beautiful gifts"- Helen (December 2014)

"Delivered on time. Reasonable price. I'm happy. Thanks."- Jennifer (December 2014)

"Wonderful quick service, and gorgeous Christmas gifts. Always a delight to shop with them."- Jess (December 2014)

"Really super experience, highly recommend!"- Alison (November 2014)

"He loved it! Fast delivery too!"- Syrena (November 2014)

"thanks heaps, my daughter loved the lollies!"- Leanne (November 2014)

"great service, highly recommend! Love the quirky updates"- Kaylene (November 2014)

"I couldn't speak more highly of this company so impressed with the service, products & communication"- Lisa (October 2014)

"hey! they just got their delivery and its gorgeous! thank you so much - they love it! (as always!) I'll be back for sure!! Your stuff rocks!"- Stefanie (October 2014)

"Wow!! Most amazing company! Status updated regularly- Susan (October 2014)

"Thank you so much for the fabulous service and quick delivery when i ordered a gift box of English sweets for my Grandmother who was in hospital. They certainly sweetened her day! I loved that i was emailed when they were delivered! Thanks again, i will most certainly be using your service again :)" - Jodie (October 2014)

"Gluten free fudge, coconut ice and mug. I have to tell you Jacqui, you've done it again. The mug is an elegant shape with beautiful writing on it. The fudge is smooooooooth and oh so tasty. Coconut Ice.........smooth and yummy! I haven't eat it since I was a kid. Well done and thank you for looking after Celiac Disease sufferers. Oh and of course, the packaging is lovely and the delivery is super fast even in the country. Thank you. Now ban me from your shop please. ;)" - Bev (October 2014)

"You guys are amazing. Just placed an order and when ever I get emails from you guys they crack me up. Any excuse to place an order and I'm there. I wish I wish that one day I'll get one in return as they look so awesome. Or maybe I'll just send myself one lol" - Kellie (October 2014)

"Cannot fault Rainbow Designs in any way!" - Helen - (September 2014)

"I found the whole process from decisions to delivery a fun process. The emails I received after ordering my gift were amusing and lightened my day. My daughter received her gift on the day nominated, and was thrilled. Thankyou for making gift giving fun and fast." - Liz (September 2014)

"This is a fantastic online store. It has gifts to suit everyone and every occasion and they are all delicious. The service is excellent and the gift packaging and presentation is amazing. Of course, the contents of the gift are tasty, too." - Anne (September 2014)

"Always great service & lovely gifts" - Helen (September 2014)

"Easy to arrange, arrived on time and the recipients loved it!" - Kylee (September 2014)

"Fast shipping, great products!" - Donna (September 2014)

"I ordered the medium choc and lolly box to go to Sydney, and the large choc and lolly box to go to Melbourne. I have just received emails from some very happy co-workers. Their team manager was so amazed. She said: Was gorgeous. In wrapping paper then in a box then wrapped in tissue paper then another gift box with lollies inside. Wish I'd taken a photo before we got down to the gift box. Apparently her team has yet to even eat any as their Manager is still walking around the building with it, showing it off. Thank you so much for the effort you went to in the presentation. I think you have done a wonderful job. I did the same thing last year, but you have gone a step up this year. I can't say thank you enough." - Chantelle (September 2014)

"great service fast delivery lovely product" - Narelle (September 2014)

"Brilliant" - Helen (September 2014)

"Always a great product and great service"- Sandra (September 2014)

"Very happy with the ease of ordering the hampers; the recipients were very pleased to receive them." - Mike (September 2014)

"What amazing service & great communication! I cannot thank you enough for the great & quick service. But also the lollies & teddy were just the icing on the cake. All round happy customer, I got such a massive Thank You from my niece I think she was going to cry. The lollies were yummy I was told. Great communication & updates on my delivered order as well. Thank You!!!! :D" - May (August 2014)

"I ordered one of your gift boxes to be delivered & it has arrived already! Recipient was thrilled & I'm more than impressed with the quality of the product & the fantastic communication. I was kept informed of progress at every stage by email & even submitted a change to my personalised message which was rapidly attended & I was notified straight away. Absolutely fabulous business & brilliant customer service. Will I be back again? Without a doubt! Thanks so much Jacqui :-)" - Sarah (August 2014)

"A+++++ Great service, products and delivery times." - Jessica (August 2014)

"Fantastic experience every time I buy from them, always a pleasure!" - Nicole (August 2014)

"I received my very yummy gluten free lollies today. I'll try to pace myself with them...............if I can. Love the new packaging Jacqui. Thanks so much for always being so quick with dispatch. As you know, I'm not very patient. ;)" - Bev (August 2014)

"Excellent service delivery was quick and my nephew loved the gift, everyone happy" - Lisa (August 2014)

"customer service amazing, quirky emails keep you updated. Gift delivered perfectly." - Kaylene (August 2014)

"Just wanted to say a big thankyou to you for giving my mum the parcel, she absolutely loved it!" - Kaitlyn (August 2014)

"great service great product just what I needed to say Thank-You" - Merril (August 2014)

"Love this service, a bit more fun than flowers." - Rella (August 2014)

"Wonderful products and service" - Helen (August 2014)

"Fantastic service and beautifully packaged products" - Latticia (August 2014)


"I very highly recommend getting gifts from this place. Fast delivery, good prices and great tracking service. My Fiance is happy with my recent purchase which arrived today and was ordered only yesterday morning" - Jessi (August 2014)

"I'm sorry about this but the gift has since been found, its was picked up by the neighbor and held for safe keeping. I'm sorry if i have caused you any hassle or extra work. I'm very happy with your gift and look forward to using your service again in the future. Thanks for everything and sorry again." - John (August 2014)

"Thank you sooo much for the awesome box of Chocolates that I won in your recent giveaway. The parcel arrived late yesterday afternoon, and suddenly I am everyone's friend at home. They are divine !!!!" - Carol (August 2014)

"Very quick, even to Darwin, cheap and cheerful!" -Kate (July 2014)

"I highly recommend Rainbow Designs for the ultimate fun gift. I send their gifts around the country for birthdays and other events and just to say thank you and every time they are received with so much enthusiasm and of course they are so yummy!! Thanks Jacqui for once again providing an easy alternative for gift giving." - Kathie (July 2014)

"I just got my prize. What a beautifully presented tin full of yummy rocky road and chocolate. Thankyou so much :)" - Laura (June 2014)

"Ordered a gift for a good friend of mine because the family and I are interstate and unable to celebrate with her. Not only was it awesome, but it arrived early! Thank you Rainbow Designs!!" - Kylie (June 2014)

"A beautiful (and delicious!) gift that was delivered efficiently. A new favourite website!" - Jess (June 2014)

"fantastic service. love it." - Rob (June 2014)

"Hubby was completely chuffed to receive choccy gift on time for his birthday!" - Maya (June 2014)

"Package was a gift, arrived earlier than expected and was a big hit :)" - Michael (June 2014)

"Great as always! Everyone always loves the lollies and the packaging" - Syrena (June 2014)

"Very pleased with product and service - highly recommended" - Kathleen (June 2014)

"Thank you Rainbow Design, this an excellent company definitely recommend them. I ordered the 'Fudge It' gift for my parents-in-law and they loved it and said the little tins are lovely too! I am impressed with the fast service and how well priced the gift I ordered was and that the delivery was included. Thank you for making my parents-in-law day! :)" - Kristy (May 2014)

"I ordered a mixed lolly box for a girls weekend. The opportunity to choose exactly what I wanted in the mix was just fantastic - no black lollies yay!!! Presentation was wonderful, a great box to keep as a reminder. Since then, I've ordered a couple more times, the most recent at Easter. What a joy to see my daughters face when she discovered the personalized bunny box that EB had left her. Rainbow Designs go out of their way to make their products exactly what you want. The care, and attention to detail are exceptional. It is so much better than just picking up a couple of bags from the supermarket. I love this store!!!" - Ellie (May 2014)

"Beautifully Wrapped & Presented Yummy Chocolate & Lollies Treats!Yummy! Thank You Rainbow Designs" - Rachel (May 2014)

"Rainbow Designs I just received my prize. Omg i don't know how i am going to get threw all the lovely lollies. Thank you again." - Christine (May 2014)

"Always a pleasure to deal with, great service and product" - Nicole (April 2014)

"I love love love Rainbow Designs. They have a wide range of gifts for the whole family and everyone who has received a gift that I have have sent has been extremely happy with the product and level of service. Way to go Jacqui!" - Michelle (April 2014)

"receiver loved the package. delivered promptly and kept up to date every step of the way." - Tony (January 2014)

"Great Company! Wonderful products and services Highly Recommend" - Susan (January 2014)

"Excellent service and spedy delivery,the quality of product could not be faulted" - Wendy (January 2014)

"Love their cheery emails." - Helen (December 2013)

"What a wonderful company, I bought my best friend a gift for her birthday as I do every year but this time used Rainbow Designs Gifts she was over the moon with the present and the quality of the lollies! I know where ill be getting my christmas gifts from this year! thank you Rainbow Design Gifts!" Karen (November 2013)

"I have used them several times and have been really impressed with the fast service, amazing quality. When dealing with any small business I find trust to be really important. Every order has exceeded my expectations and trust well and truly built. Well priced and great customer service. If you want to impress, use these guys all the way." - Jason (October 2013)

"Chocs were a gift delivered on time & I'm told were delicious coming in a lovely heart shaped tin." - Franca (October 2013)

"Every time I purchase from Rainbow Designs I'm always impressed by how quick my order is sent. The family and friends to receive the gifts are really surprised and delighted by their gift." - Nicole (September 2013)

"I have used Rainbow Designs multiple times as I find them to be a brilliant friendly and efficient service. They have a massive range of gifts to choose from, including Gluten Free options, which is always a PLUS! Being able to track my item during shipping is also a great bonus. Thoroughly recommend them to anyone." - Danni (September 2013)

"Excellent communication - I was kept up to date with the entire order and delivery progress the whole way. Super quick delivery. Faultless! Will definitely use again!" Christina (September 2013)

"I have used Rainbow Designs gift hamper service several times now and have been very happy every time. Its a great affordable way to surprise a loved one and its a nice alternative to flowers! I am currently living overseas and have purchased hampers for my family's birthdays - everyone is always loves them! Their website is simple to navigate and I love how they include delivery Australia wide in the price. You can track your purchase and delivery is very fast. I definitely recommend these guys for your next gift hamper purchase!!!" - Alex (September 2013)

"On the spur of the moment I decided to send a friend a little gift to cheer her up for a hard day that was coming up. A few minutes online and I'd found the perfect (and very yummy!) gift, written an online card and paid for it all. Then I sat back and watched the emails arrive in my inbox letting me know where my order was up to, right up to the moment it was delivered. My friend was thrilled with the gift and I was so happy to have not only cheered her up but done it easily... and all without having to get out of my pjs! I've bookmarked the website and recommended it to several friends, as has the happy recipient." - Kirsty (September 2013)

"I have Celiac's Disease and it is not easy to find lollies, chocolates etc with the guarantee that they ARE actually gluten free. I've had Jacques! Yumeeeeeeee!!!! You really get great value for your money which I found surprising when I received the first pack. Way more in it than I thought there would be. Delivery is really fast and Jacqui is very, very helpful. When I need sweets, this is where I buy them. Cannot recommend her highly enough." - Bev (September 2013)

"Brilliant, arrived as promised, kept informed of progress. Couldn't ask for more." - Karin (July 2013)

"Great gift box, well presented,fast shipping, thankyou again :)" - Adrian (July 2013)

"Was very happy with the customer service and ease of use on the web site. One to bookmark!" - Leeann (July 2013)

"I recently ordered 2 big boxes of mixed lollies (Cravings and Cravings Overdrive) to say thank you to a group of wonderful staff members that I worked with as I was going on to maternity leave. Not only did they receive their lollies in less than 2 days (Monday night I ordered-arrived Wednesday!) but I got heaps of comments saying "loved the lollies;they were delicious; what a great idea" even making the comment "love the boxes they came in!". The staff absolutely loved them (lollies eaten in 1 day!!!) & they were pleasantly thank you to Jacqui & the team @ Rainbow Designs-a perfect alternative to flowers! :-) will definitely keep you in mind again-perhaps for myself! Lol! Cheers!" - Vicki

"I just wanted to say a big thank you to everyone at Rainbow Designs. I live in the UK and I use Rainbow Designs to send gifts to my friends and family at least 2-3 times a year. Not only has your website made it very easy for me to send gifts, it has also made me a favourite aunt ha ha. I always receive a massive "thank you" from the person I have sent a gift to - so I wanted to pass it on to you." - Kylie B

"Hello, This is my second order thru you guys. First one was in May for my niece Abbey. She loved the bright orange teddy you picked out for her and she still sleeps with it. The web site is amazing. I love that the items are simple baskets with quality products. Thank you. Will be using you again for sure." - Julie

"My friend got her 'package' today. She has sent me some photos. Just wanted to say THANK YOU!!! Forget the florists, from now on I'm using you guys - definitely value for money." - Cheers Haylee

"Thank you so much Jacqui! The information provided and the service has been fantastic." - Amy

"Thank you. The gifts were a hit. Will definitely use you again your products are great for a different type of gift." - Deborah

"Thanks - they were super happy!!" - Cara

"Thanks, he called this afternoon and is very happy with it! Thanks for keeping me updated." - Allison

"Thank you so much for all your help. Will order through you anytime and recommend." - Amanda

"You guys are fabulous. Not only were your regular updates on the status of my order so professional and really, really cute, but it was comforting to know that my order was being taken care of. The recipient absolutely loved the gifts and I will definitely, definitely be buying from you again, and sharing your awesomeness with my friends and family so they too buy gifts from you to share with others! I am so impressed. Thank you so much." - Michelle

"What a pleasure, and so well packaged & pleasing. Totally satisfied and would certainly use again." - Shain (December 2012)

"What a great company, lets you know the status of your order the whole way! Would use them again." - Nicole (October 2012)

"I just wanted to say thank you for such fantastic service and communication! I hope to do business with you again!" - Rowan M

"I love you guys!" - Tamra N

"Just wanted to thank you so much, I ordered a box of lollies for my dad for his birthday which was last weekend, he's so hard to buy for, but he loved this gift! Made finding and sending a present to him so much easier. I'll definitely be using you guys again! Thanks again." - Vanessa W

"Another happy family member who's also cursing me for the delicious chocolate. Speedy service!" - Jo (August 2012)

"Thank you so much for your prompt reply & your wonderful service. The invoice has been paid. I love Rainbow Designs!" - Kerrie W

"Thanks guys, you are great!! By the way, my niece loved the 1kg lot of sweets I sent her. Apparently the packaging looked fabulous. I will recommend you to all my friends!" - Lisa

"I have previously purchased gifts for relatives from Rainbow Designs but I thought this time I would get something for myself & my clients! The whole process was fantastic. I found their website easy & simply to navigate and their product just divine. It arrived in record time & beautifully packaged. A big thank-you to Jacqui for your quick response. Both myself & my clients have enjoyed munching on our yummy gift today" - Regards Rose Hillier, Unique Scrapbooks

"The recipient LOVED her gift! Thank you" - Cathy C

" Fast, efficient, affordable and fabulous customer back-up service. My wine and chocky gift arrived for my brothers birthday from east to west coast as if I had hand picked and wrapped it personally myself. Wonderful childhood memories were shared when my brother received this gift. He was so impressed I will have to order one to spoil myself.

Thank you Rainbow Design Gifts, I look forward to visiting your store again and again and again" - Wendy K

"My Cousin absolutely thought that his gift was the funniest thing that he has ever seen. I sent my gift to my 5yr old cousin at westmead childrens hospital. Since he had not been feeling to happy, and this gift was the most exciting and different thing he has ever recived, Thank you so much, for helping me brighten up his day". - Kelly G


"Once again, smooth transaction no dramas. Will definitely be using again - especially because the prices are so reasonable." - Stacey Q

"Love The Whole Thing! exactly what i needed for a late pressie-and free express delivery! will be using again definately! everything was fantastic! gift arrived perfectly and was very impressive! highly recommend!" - Marissa P

Customer ordered lots-a-lollies

"Great communication, and fast delivery, my friends had a nice yummy surprise on their doorstep!" - Margaret S

Customer ordered big multi mix up

"Fantastic product, great service. Keep up the good service" - Leane W

"My mum was very pleased with her gift! I will definately buy from these guys again" - Nicole A

"Very pleased - fun idea and perfect for that nice little surprise - well done and my thanks" - Julie K

Customer ordered Lots-a-Chocs

"My friend LOVED her Tea for One package and thought it was a clever, original and fun idea. She really really loved the old fashioned lollies that came with it - freckles, caramel buds, milk bottles etc. Thank you for making gift selecting and giving so easy and fun and no delivery charge means Ill pick Rainbow Designs more often over other gift sites" - Anne R

"My gift recipient LOVED the idea of the noodle box with lollies and lipbalm, she was so thrilled. I also LOVED winning the block of chocolate! A ncie surprise for me! I loved the service- couldn't fault it. Was very impressed and will use again!" - John B

"Excellent quality, and experience. Im so happy I just ordered from them again! - Chris L ordered teddys the name Great Service!! Next day delivery was fantastic, any my friend loved it!!" - Angela C

"Everything went perfectly and my Dad loved the lollies - they were a perfect present for somebody you cant send flowers to or even just for a change. I would definitely order again and would definitely recommend Rainbow Designs to my friends and family." - Paul S

"I love this store, Im in America at the moment and its a perfect way for me to keep in touch with friends and family during special occasions. So easy to use and no hassle about adding on postage is great!" - Kelly-Maree W

"Fantastic alternative gifts for those who have everything and are difficult to buy for. Excellent service and delivery. A real bonus to discover their website. Ill for sure be using their services again !! Thanks." - Debbie O

Customer ordered the big multi mix up

"My sister just had a baby, we wanted to send something different - which we did, and she loved it. Thank you" - Natasha W

"They were wonderful. Responded promptly to my questions. Delivery was fast and the recipient was thrilled!" - Sally W

Customer ordered the big multi mix up

We're positive you'll be just as happy as the customers above, so start shopping now for your quirky, delicious treat for that special someone!

Big Easter Chocolate Box
Big Easter Chocolate Box

Price INCLUDES Delivery!


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ChocoLot Gift Hamper
ChocoLot Gift Hamper

Price INCLUDES Delivery!


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Easter Egg Overload
Easter Egg Overload

Price INCLUDES Delivery!


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Easter Feaster (1kg)
Easter Feaster (1kg)

Price INCLUDES Delivery!


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Just Chocs with Easter Eggs
Just Chocs with Easter Eggs

Price INCLUDES Delivery!


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