Gift Delivery Information - Please Read

Coffee and Cookies Hamper
Coffee and Cookies Hamper

Price INCLUDES Delivery!

$85.00

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His Favourite Hamper
His Favourite Hamper

Price INCLUDES Delivery!

$90.00

More Information

Nuts About Sweets Gift Hamper
Nuts About Sweets Gift Hamper

Price INCLUDES Delivery!

$60.00

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Savoury Selection
Savoury Selection

Price INCLUDES Delivery!

$100.00

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Sweet Selection Hamper
Sweet Selection Hamper

Price INCLUDES Delivery!

$70.00

More Information

Main Delivery Details

  • Your gifts are delivered by our trusted and reliable delivery partners Fastway Couriers and Australia Post - both offer online track and trace. We will provide you with the tracking number when your gift is on its way.
  • Delivery times are between 1-9 business days. See image below for more information. These delivery times are estimates provided by our fabulous delivery partners. Delays, causing longer delivery times, may happen - this is something we have no control over. Please know that we do all we can to process and send your orders as quickly as possible.
  • We will endeavour to send all orders placed before 12pm aedt the same day. (Business days only, excludes weekends and qld public holidays)
  • All gifts are sent from the Gold Coast, Queensland, 4212. All emails and correspondence are sent from Murwillumbah, NSW, 2484.
  • We can now offer you Same Day Delivery to the Gold Coast for orders placed before 10.30am (qld time). See our 'Same Day Delivery' category for the Gifts available. Excludes weekends and public holidays.

General Delivery Information

  • All the prices you see on our website INCLUDE delivery - there is no extra charge. See that gift over on the right - that price INCLUDES delivery (and gift tag)!
  • Delivery times are from the date your order is sent.
  • Same Day delivery is not available. Oh wait, it is! We now offer Same Day Delivery to the Gold Coast for orders of our specially selected gift hampers that are placed before 10.30am (qld time).
    • Orders placed after 12.00pm aedt will be sent (not delivered) the next business day (Monday to Friday ex PH).
    • Business days are Monday to Friday excluding public holidays.
    • Delivery times are generally between 7.30am and 7pm - We are unable to specify specific times for the courier to deliver.
    • No orders are sent or delivered on Saturday, Sunday and Public Holidays. Orders placed after 12.00pm aedt Friday and on Saturday, Sunday and Qld public holidays are sent (not delivered) the following business day.
    • A refund will not be given because you did not read our delivery page or for late deliveries. As mentioned - we have no control over our delivery partners delivery times. We will follow up and chase delayed parcels with Fastways/Australia Post when needed.

    Very Important Information

    • We recommend sending your gifts to a BUSINESS ADDRESS if there is going to be no-one home to accept delivery during the day - the couriers CANNOT always LEAVE a parcel.
    • Gifts can be delivered to PO Boxes. These parcels will go by Australia Post.
    • Every effort is made to deliver your gift on your prefered day, but this may not always be possible. We are unable to specify a time for delivery - generally deliveries are made between 7.30am and 7.00pm, week days only. A late delivery does not entitle you to a refund.
    • By placing an order with Rainbow Designs you are accepting (and understanding) our DELIVERY guidelines. Rainbow Designs will not be held responsible for perceived late deliveries.
    • We deliver Australia wide, Monday to Friday. There are no deliveries on weekends or public holidays.
    • Orders placed after 12.00pm aest on Friday and on Saturday & Sunday are sent on Monday (unless a public holiday).
    • Our delivery partners are unable to call before a delivery is made.
    • Same day delivery is NOT available. Oh wait, it is! We now offer Same Day Delivery to the Gold Coast for orders of our specially selected gift hampers that are placed before 10.30am (qld time).
    • Next day delivery is available when Express Delivery is selected AND the delivery address is within the Express Network - not all areas are. We must received these orders during business days and before 12pm.
    • Delivery is INCLUDED in the price there is no extra charge
    • Corporate/Large orders - are generally sent within 3 to 4 days. We recommend allowing 10 business days for delivery from date of order (& receipt of payment)
    • It is the responsibility of the customer to inform Rainbow Designs if an order does not arrive. We will then proceed to lodge enquiries with the courier to ensure delivery occurs as soon as possible. We will not be held liable for any loss or damage resulting from late delivery.
    • Although we use fabulously friendly and reliable couriers to deliver our gifts, occasionally delays can occur due to unforeseen circumstances which are totally out of our control. Any delays causing your gift to not be delivered on schedule is not an applicable reason for refund of your gift. We try our very best to ensure your order is delivered as requested but sometimes this does not always happen. Not all parcels can be left when someone is not home, even if Authority has been given. It is up to the individual courier/driver and is out of our hands.
    • In the instance where an incorrect address is provided or a parcel has been returned to Rainbow Designs as undeliverable, an extra charge of $15.95 will apply if redelivery is required. A refund will not be given on these parcels.
    • A parcel cannot be redirected once it has been sent.
    • Father's Day 2017 Delivery Information

      Last day to place your order to ensure delivery is made in time for Father's Day (remember we DO NOT have weekend delivery) is 12.00pm aedst Monday 28, August. All orders placed after this date will still be sent but may not arrive in time especially if they are regional or rural areas. We recommend ordering as EARLY as you can to avoid disappointment and stress!

      Christmas 2017 Delivery Information

      Last day to place your orders to ensure delivery is made before Santa arrives (Monday 25 December, 2017) is:

      • Qld and NSW is Monday 18 December, NT is Monday 4 December, WA is Monday 11 December and Vic & Tas is Tuesday 12 December.
      • Corporate orders are recommended by Friday 8 December, 2017.
      • All orders placed AFTER these dates may not arrive in time for Christmas day.
      • Christmas is a busy, busy time of year, not only for you or for us but also for our couriers - for this reason deliveries may take an extra day or two in December. We hope you understand. Please rest assured we will be working our tails off to get your orders sent and delivered as soon as we possibly can. May the Christmas cheer get us all through this magical (if not a little stressful) time of year - ho ho ho.

        Easter 2018 Delivery Information

        • Last day to place your Easter orders to ensure delivery is made before the Easter Bunny arrives is 12pm aedt Friday 23 March, 2018. All orders placed after this date will still be sent but may not arrive in time especially if they are regional or rural areas. We recommend ordering as EARLY as you can to avoid disappointment and stress!
        • Orders placed AFTER 12pm on Thurs 29 March will be SENT (not delivered) AFTER Easter - from Tuesday 3 April

        Thank you - Have a FANTASTIC Easter!

        Mother's Day 2018 Delivery Information

        Last day to place your order to ensure delivery is made in time for Mother's Day (remember we DO NOT have weekend delivery) is 12.00pm aest Friday 4 May. All orders placed after this date will still be sent but may not arrive in time especially if they are regional or rural areas. We recommend ordering as EARLY as you can to avoid disappointment and stress!

        Just some of the places we have (and can) deliver to!

        • Sydney, Brisbane, Hobart, Melbourne, Canberra, Perth, Adelaide, Darwin, Launceston, NSW, Queensland, Victoria, Tasmania, Western Australia, Northern Territory, ACT, South Australia, Port Macquarie, Surfers Paradise, Newcastle, Wollongong, Tamworth, Penrith, Strathfield, Coogee, Darling Harbour, Fremantle, Rottnest Island, Cairns, Eden, Albury, Dubbo, Wagga Wagga, Katoomba, Alice Springs, Coober Pedy, Isle of Capri, Southport, Toowoomba, Phillip Island, Apollo Bay, Alstonville, Ballina, Murwillumbah, Tweed Heads, Coolangatta, Bendigo, Armidale, Aspley, Beaudesert, Ferntree Gully, Fassifern, Richmond, Nowra, 1770, Townsville, Winton, Tyalgum, Tewantin, Springwood, Emu Heights, Parramatta, Robina, Caloundra, Bondi, Manly, Coffs Harbour, Two Rocks, Kyogle, Lightning Ridge, Mackay, Xantippe, Zilzie, Yamba, Tin Can Bay, Wauchope, Wellington, Thredbo, Mission Beach, Mosman, Goulburn, Labany Creek, Alexandria, Allensdale, Archerfield, Avoca, Arnold, Athol, Back Creek, Babakin, Ballan, Bassendean, Bayswater, Bellevue, Benjinup, Berry, Black Hill, Bilpin, Canning Bridge, Burswood, Roma, Canary Island, Chermside, Casuarina, Collingwood, Cranebrook, Mount Pleasant, Crows Nest, Coffin Bay, Concord, Redfern, Donald, Daylesford, Perisher, Currumbin, Eagle Farm, Fulham, Enoggera, Gold Coast, Byron Bay, Guildford, Glen Innes, Gateshead, Hill End, Iluka, Jaffa, Hamilton Island, Jolimont, Jindabyne, Kensington, Kew, Lavinton, Lockyer, Leonay, Marrickville, Maclean, Melrose, Mornington, AUSTRALIA WIDE

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